INTRODUCTION
Welcome to Financial Vitality Zone! We care about your privacy and the safety of your personal information here at Financial Vitality Zone. This Privacy Policy tells you what kinds of information we gather, how we use that information, and what choices you have about that information.
DATA COLLECTED
DATA STORAGE LOCATION
We are a USA-based company and operate web servers hosted in the US. Our hosting provider Hostinger “Privacy Shield”, ensures that your data is securely stored and GDPR compliant. For more information on Hostinger’s privacy policy, please see here: Hostinger Legal Privacy Policy
REGISTRATION DATA
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
SUPPORT DATA
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket.
COMMENTS
We collect the information you put in the comments form along with your IP address and the user agent string from your browser when you leave a message on our site. This helps us find spam.
CONTACT FORM
Information submitted through the contact form on our site is sent to our company email, which is hosted by us.
These entries are only kept for customer service. They are never shared with third parties or used for marketing.
GOOGLE ANALYTICS
We use Google Analytics on our site to report on how people use it without giving their names. In this case, no personal information is saved.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about Blog/changes;
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
EMBEDDED CONTENT
Some pages on this site may have material like YouTube videos embedded in them. When you click on embedded content from another website, it works the same way as if you went to that website.
These websites may collect information about you, use cookies, install third-party tracking, and watch how you interact with the embedded content. They may even watch how you interact with the embedded content if you are logged in to your account on that website. Here is a list of the services we use:
With the Facebook page plugin, our Facebook feed can be seen on our site. Facebook sets its own rules about cookies and privacy that we can’t change. Facebook doesn’t put cookies on your computer, and they won’t send your IP address to a Facebook server unless you say so. This is where you can find their privacy policy: Facebook Privacy Policy.
The Twitter API is what we use to show our history of tweets on our site. Twitter has its own rules about cookies and privacy that we can’t change. Your IP address won’t be sent to a Twitter computer until you say it’s okay. This is where you can find their privacy policy: Twitter Privacy Policy.
COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
Links to other sites:
There may be links to other pages on our site. These outside sites have privacy rules, and we’re not in charge of how they handle information. Check out these sites’ privacy rules if you want to know more.
Changes to the policy on privacy:
This Privacy Policy may be changed, updated, or updated again without warning. Any changes will take effect as soon as they are posted on this page.
Get in touch:
If you need to contact us about this Privacy Policy, you can do so at contact@financialvitalityzone.com